Order Management Coordinator

Location: Cork [Cork]
Type: Permanent
Salary: €28000 - €33000
Benefits: Pension Scheme, Healthcare, Parking, Bonus Scheme

Exceptional Multi-National has a new vacancy for their busy order management department. This company has a global network of distributors and is recruiting for a dynamic Order Management Coordinator who can process new pricing models for these distributors in Europe and Asia Pacific using SAP

Job Description

  • Issue new pricing agreements for clients and distributors via SAP and E-mail
  • Validating pricing information for clients and distributors
  • Ensure quotations are authorised by the appropriate departments and stakeholders
  • Liaising closely with the Customer Marketing Team to ensure business deadlines are met and customers queries are managed efficiently
  • Providing information to customers and distributors, educating them on any changes.
  • Building relationships - providing superb customer service with global distributors, resolving any complaints regarding orders or pricing changes.

Skills/Experience

  • Previous experience in a business to business customer service position or order management position is required
  • Previous experience using an ERP system such as SAP, Oracle or JD Edwards
  • Strong MS Excel skills
  • Experience dealing with resellers, distributors or third parties is an advantage
  • Superb attention to detail, highly numerical
  • Strives to provide first class customer service
  • Flexibility
  • Positive attitude with the ability to use own initiative
  • Ability to prioritise and organise work
  • Enjoys working as part of a team

Education / Professional Qualifications

  • Leaving Certificate minimum