Service & Warranty Administrator (Permanent) West of the City (Salary neg.)

Client

Our client, a dealership, is presently looking for a Parts & Warranty Administrator to work in conjunction with the Service Manager.

Duties:

Answering customer telephone queries

Providing face to face customer service for walk-in and appointments

Making appointments with customers for the mechanic department

Relaying with the suppliers for ordering of parts

Relaying with the mechanics for more technical questions

Researching parts and tracking of packages

Advising on warranties

Requirements:

Computer literate

Good knowledge of cars and car parts

Experience in a similar previous role or good customer service experience

Excellent English

Legally entitled to work in Cork

This is a permanent position, Monday to Friday (40 hours per week).